Info for parents

Policies and Procedures

At Moon River Nursery we adhere to many policies and procedures to ensure the highest level of care in every part of our practice. These documents are always accessible to parents by contacting the office however please find some key policies for your reference here:

Moon River Admissions Policy

Moon River Complaints and Compliments Policy

Moon River GDPR Privacy Notice

Moon River Inclusion and Equality Policy

Moon River Promoting Positive Behaviour Policy

Moon River Safeguarding Policy

Moon River Sickness and Illness policy

Moon River Special Educational Needs and Disabilities Policy

Safety and Security

The safety and security of the children in our care is of paramount importance to us. Access to the nursery is gained via the secure front gate which is operated on a key fob system. Each parent will be allocated a personalised key fob which will enable you to access both the front gate and the front door of the nursery. Each fob is linked on our computers so we can log who enters and leaves the building at any one time. Once inside the nursery, access to the individual rooms is determined by the ringing of the room bell, which will be answered by a member of staff. Our premises have been designed to ensure the children are safe at all times. We ask you to support us by securing all gates and doors behind you and do not let any other people into the nursery behind you.

Children will only be allowed to leave with an authorised parent or carer. If you have made alternative arrangements for someone else to collect your child, you must inform the nursery and a prearranged password and photograph of the person collecting must be emailed. Any authorised person collecting children from nursery must know the password. If we have not received notification from parents that alternative arrangements have been made, we will not allow the child to leave until we receive this notification.